Site terms
Terms and Conditions
These terms cover using thehorsefuel.com. The site publishes product information about Horse Fuel and links to a checkout operated by the merchant of record. Return terms for orders placed through that link are the ones printed on the marketplace listing. Nothing here is medical advice, and we earn a commission on sales.
What you are agreeing to, in one paragraph
You may read and use this site freely. The product information here is descriptive, not medical advice. If you buy, the contract is formed at the checkout under its terms, and returns run on the terms printed on that listing, which we did not set and have not been given a copy of. We earn a commission on those orders and say so on every page. We correct mistakes when we find them. Nothing here limits your statutory consumer rights.
Everything below is the same idea at legal length. If the two ever appear to conflict, the longer version governs — but we would want to know about the conflict.
Who we are
| Detail | Value |
|---|---|
| Site | https://thehorsefuel.com/ |
| Operator | Thehorsefuel |
| Role | U.S. stocking partner for Horse Fuel |
| Office | 1775 Broadway, Floor 8, New York, NY 10019, USA |
| Returns | 520 Madison Avenue, Floor 8, New York, NY 10022, USA |
| Order desk | +1 (302) 200-3480 |
| Site email | [email protected] |
| Market | United States |
We are not the manufacturer and we did not formulate the product.
Using this site
By using this site you agree to these terms. If you do not agree, the remedy is simple: stop using it.
- The site is for adults 18 and over, as is the product it describes.
- You may read, print and share these pages for your own use.
- You may not copy substantial parts of the site to republish commercially.
- You may not attempt to interfere with the site, its host or other users.
- You may not use the site to send unlawful, abusive or misleading material to us.
Orders and the checkout
Buy buttons take you to a checkout operated by the merchant of record. The contract of sale is formed there, under that checkout's own terms, and your payment is processed there. We never see your card number.
You click a buy button
Buy links carry rel="sponsored nofollow" and lead to the checkout.
You complete the order there
The price shown on that page is the price you pay, and the return terms shown on that page are the ones that govern your order.
You receive a confirmation email
It carries your order ID. Keep it; tracking and refunds both start from it.
We support the order
Tracking, changes and refunds run through the desk on +1 (302) 200-3480.
Prices
This site does not publish pack prices. The seller pack behind it routes pricing to the checkout, so the checkout is the only authoritative source. Any figure quoted elsewhere may be out of date.
Where this site shows "Price at checkout", that is a statement of fact rather than a placeholder we forgot to fill in.
The guarantee, in summary
| Term | Detail |
|---|---|
| Length | Not published to this site. The marketplace listing carries the terms |
| Clock starts | Not published. Purchase or delivery, unstated |
| Applies to | Orders placed through the checkout link on this site |
| Condition | Not published. Whether opened bottles qualify was not supplied |
| To start | Call +1 (302) 200-3480 with your order ID |
| Return address | 520 Madison Avenue, Floor 8, New York, NY 10022, USA |
| Include in the parcel | Full name, email address, order ID |
| Return postage | Paid by the buyer. Use tracking |
| Refund timing | 3-5 business days after they credit it, then 5-10 days on the card |
Every "not published" above is a term we were not given. Note the shape of it: the mechanics are complete and the entitlement is missing. Read the listing's return policy at checkout before you pay; it is the document that governs your order.
Accuracy and corrections
Every product fact on this site was read from the brand's own artwork or supplied in the seller pack. Where something was not supplied, the site says "not published" rather than estimating it. We correct mistakes when we find them or when you tell us, and the Last updated date moves when we do.
Labels and formulations change, and the bottle images supplied to this desk are product renders rather than studio photographs. If the bottle in your hand says something these pages do not, the bottle is correct — email [email protected] so we can update the site.
Your responsibilities
- Read the label on your bottle before the first dose, including the directions and the caution block. Shake it first; the label says so.
- Tell your clinician what you are taking if you take prescription medicine.
- Do not exceed the dose printed on the label unless a clinician says so. The label's own caution line says the same.
- Keep the product away from children.
- Give accurate delivery details at checkout.
- Read the marketplace listing's return terms before you pay, and start any claim inside whatever window they state.
- Do not resell the product as an authorised outlet, because you are not one.
Intellectual property
The written content, structure and design of these pages belong to Thehorsefuel. Product names, logos, label artwork and product photography belong to the brand and are used here to describe the product we sell.
You may quote short passages with a link back. You may not republish whole pages, and you may not present our editorial score or our dosage analysis as your own.
Limitation of liability
This site provides product information. It is not medical advice and not a substitute for a conversation with a qualified clinician. To the fullest extent the law allows, Thehorsefuel is not liable for indirect or consequential loss arising from use of this site or of the product described on it.
Nothing in these terms limits any liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Your statutory consumer rights are unaffected.
Governing law and changes
These terms are governed by the laws of the State of New York, and the courts of New York have jurisdiction over any dispute arising from them. We may update these terms; the version in force is the one on this page, dated September 22, 2026. If any part is found unenforceable, the rest continues to apply.
The three relationships in one purchase
A supplement bought through a link on a stocking partner’s site involves more parties than most people assume, and knowing which is which saves a great deal of time when something needs fixing.
| Party | What they do | What they cannot do |
|---|---|---|
| This site (Thehorsefuel) | Publishes the product information you are reading and links to the checkout | Take payment, hold stock, ship, or see any order |
| The merchant of record at the checkout | Takes payment, issues the confirmation, ships the parcel, processes refunds | Change what is printed on these pages |
| Vitalifes, the distributor | Named on the label as distributing the product | Answer questions sent to either of the above |
Which means: a question about a page belongs at [email protected], and anything to do with money, parcels or returns belongs at +1 (302) 200-3480. Sending the second kind to the first address will only cost you a day.
What these terms deliberately do not do
Three things worth stating, because terms pages more often expand than limit themselves.
- They do not claim authority over your order. The binding terms are the ones on the checkout screen when you pay. Nothing on this site overrides them, and if the two ever conflict, the checkout wins.
- They do not assert a return window. None was supplied, so none is stated here even in the places where a number would read better.
- They do not take credit for the product. This site did not formulate, manufacture or test anything. It publishes what it was given and says where each fact came from.
The written content, structure and design of these pages are ours. The product name, logotype, label artwork and product photography belong to the brand and appear here to identify the product, which is what a stocking partner’s information site is for.
Terms you can read in one sitting
No hidden clauses, and a phone number at the end of them.
Listing return terms · Questions first? Call +1 (302) 200-3480